Frequently Asked Questions
Everything you need to know about illuminating your home with LightUp.
What types of lighting fixtures do you offer?
LightUp specializes in a wide range of premium home lighting, including modern chandeliers, minimalist pendant lights, energy-efficient LED floor lamps, and smart-compatible wall sconces.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your lighting fixtures sooner.
What is your return policy?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are your products covered by a warranty?
Yes, all LightUp products come with a 1-year limited warranty that covers manufacturing defects and electrical components to ensure your home stays bright.
Do your fixtures include light bulbs?
Most of our fixtures include high-quality, energy-efficient LED bulbs. Please check the 'What's Included' section on the specific product page to confirm for each model.
Can I use LightUp products with smart home systems?
Many of our fixtures are compatible with dimmable switches and smart home ecosystems like Philips Hue, Alexa, and Google Home when used with compatible smart bulbs.